1. RETURNS OF ITEMS:
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. Our Customer Service Representatives are available via email at hello@pippacampbellhealth.com for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund within 14 days of receipt of goods. (Less shipping and handling if upgraded). You will be required to pay for the return of an order should you wish to return it back to us. This applies to all customers inside and outside of the United Kingdom. We recommend that you obtain proof of postage and take out the necessary insurance to protect the goods in transit. We accept no responsibility for goods lost during return transit. Any damaged parcels or breakages must be notified to us within 14 days of receipt of the goods. Return of faulty goods, when you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or mis-described. Under the Sales of Goods Act 1979 a consumer is entitled to a refund or replacement. Goods purchased from the Site can be returned unopened within 14 days of receipt of goods. Your statutory rights are not affected. It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.

2. CANCELLATION AND CHANGES:
Please notify cancellation and changes to your order by sending an email to hello@pippacampbellhealth.com If your order has not been processed then it will be possible to cancel or amend the order as requested. However, if the order has been processed, then you may wish to return the items for a full refund less any shipping and handling charges if upgraded or paid for incurred within 14 days of receipt of goods. Purchaser to cover the cost of any returns. Refunds will be made without undue delay and within 14 days from the day we receive the goods back or if earlier the day we (Nutrigold) receive proof from you (the customer) that the goods have been sent back.

 

Subscription Terms and Conditions

We are excited to offer you our subscription service powered by Recurpay. Please read the following terms and conditions carefully before subscribing.

1. Subscription Plans
We offer various subscription plans with different billing cycles and benefits. Details of each plan are available on the subscription product page.
By subscribing, you agree to pay the recurring subscription fees associated with the plan you select.

2. Billing and Payment
Subscriptions are billed on a recurring basis, as specified in the chosen plan (e.g., Monthly, every 2 Months, every 3 Months).
Your payment method will be charged automatically at the start of each billing cycle.
All fees are non-refundable except as required by law.
Please note that if we increase the price of a product, any active subscriptions will be charged at the new rate starting from the next billing cycle.

3. Subscription Management
You can manage your subscription through your account on our website. Please click here to login to that service: http://www.pippacampbellhealth.com/subscription-edit/
Recurpay allows you to pause, skip, or cancel your subscription at any time.
Any changes to your subscription (e.g., upgrades, downgrades) will take effect at the start of the next billing cycle.

4. Shipping and Delivery
Subscription products will be shipped according to the schedule specified in your plan.
Shipping fees, if applicable, will be charged as per our standard shipping policy.
Delivery times may vary based on your location and shipping method selected.

5. Account Information
It is your responsibility to ensure that your account information, including your billing and shipping address, is accurate and up-to-date.
We are not responsible for any issues arising from incorrect or outdated account information.

6. Subscription Renewal and Cancellation
Subscriptions will renew automatically at the end of each billing cycle unless cancelled.
You may cancel your subscription at any time through your account settings.

7. Refunds and Returns
Subscription products are subject to our standard return policy.
Refunds for subscription fees are generally not provided, except in cases of defective or damaged products.

8. Changes to Subscription Terms
We reserve the right to modify these subscription terms at any time.
Any changes will be communicated to you through our website.
Your continued use of the subscription service after any such changes constitutes your acceptance of the new terms.

9. Contact Information
If you have any questions or need assistance with your subscription, please contact our customer support team at hello@pippacampbellhealth.com

By subscribing to our service, you acknowledge that you have read, understood, and agree to these subscription terms and conditions.

Thank you for choosing Pippa Campbell Health!