Cancellation policy

1. SHIPPING & DELIVERY:
Delivery will be made to the name and address specified by you on the completed order form. We will not be liable for non receipt of goods incorrectly or incompletely addressed. Parcels are dispatched to you by Royal Mail 24 first class post, or a nominated courier. Royal Mail aims to deliver 93% of Royal Mail 24 Mail within 1-3 working days, however, orders can take up to 14 working days to deliver. We will not be liable to you if Royal Mail fail to deliver your purchased goods whether in part or in full due to circumstances beyond our control.

2. INTERNATIONAL RATES:
Please note that some International orders may be subject to additional shipping fees. These fees are controlled by each country’s internal shipping agents and are outside the control of Nutrigold. We will not be liable to you if Royal Mail fail to deliver your purchased goods whether in part or in full due to circumstances beyond our control.

Subscription Terms and Conditions

We are excited to offer you our subscription service powered by Recurpay. Please read the following terms and conditions carefully before subscribing.

1. Subscription Plans
We offer various subscription plans with different billing cycles and benefits. Details of each plan are available on the subscription product page.
By subscribing, you agree to pay the recurring subscription fees associated with the plan you select.

2. Billing and Payment
Subscriptions are billed on a recurring basis, as specified in the chosen plan (e.g., Monthly, every 2 Months, every 3 Months).
Your payment method will be charged automatically at the start of each billing cycle.
All fees are non-refundable except as required by law.
Please note that if we increase the price of a product, any active subscriptions will be charged at the new rate starting from the next billing cycle.

3. Subscription Management
You can manage your subscription through your account on our website. Please click here to login to that service: http://www.pippacampbellhealth.com/subscription-edit/
Recurpay allows you to pause, skip, or cancel your subscription at any time.
Any changes to your subscription (e.g., upgrades, downgrades) will take effect at the start of the next billing cycle.

4. Shipping and Delivery
Subscription products will be shipped according to the schedule specified in your plan.
Shipping fees, if applicable, will be charged as per our standard shipping policy.
Delivery times may vary based on your location and shipping method selected.

5. Account Information
It is your responsibility to ensure that your account information, including your billing and shipping address, is accurate and up-to-date.
We are not responsible for any issues arising from incorrect or outdated account information.

6. Subscription Renewal and Cancellation
Subscriptions will renew automatically at the end of each billing cycle unless cancelled.
You may cancel your subscription at any time through your account settings.

7. Refunds and Returns
Subscription products are subject to our standard return policy.
Refunds for subscription fees are generally not provided, except in cases of defective or damaged products.

8. Changes to Subscription Terms
We reserve the right to modify these subscription terms at any time.
Any changes will be communicated to you through our website.
Your continued use of the subscription service after any such changes constitutes your acceptance of the new terms.

9. Contact Information
If you have any questions or need assistance with your subscription, please contact our customer support team at hello@pippacampbellhealth.com

By subscribing to our service, you acknowledge that you have read, understood, and agree to these subscription terms and conditions.

Thank you for choosing Pippa Campbell Health!